We are sorry to hear that you are experiencing difficulties with your purchased item and would like to assist you in resolving the issue promptly.
To initiate the warranty claim process, please complete the following information. This will enable us to assess your claim accurately and provide the appropriate assistance. We kindly request that you fill out all the required fields to ensure a smooth and efficient resolution.
Customer satisfaction is our utmost priority, and we appreciate your patience and cooperation throughout this process. Once we receive your completed form, our dedicated team will review your claim thoroughly and get back to you within the specified timeframe.
Thank you for your understanding and for giving us the opportunity to rectify any issues you may be facing. We look forward to resolving your warranty claim and restoring your satisfaction with our products and services.
Before proceeding with the warranty claim please ensure the following has been covered:
1)Claim meets the requirements of Returns & Refund Policy
2)Followed Installation Guide and support to ensure a successful installation
3) In the event that the product has NOT been directly purchased from Barkan, the customer will be directed to the retailer where the original purchase was made for a refund / return. In terms of a repair the customer can contact Barkan directly.
