FAQ

There are 2 main parameters that need to fit:

1. TV mount’s declared loading weight – The TV, without its stand, should not weight more than the TV mount’s declared weight.

2. Backscreen connection Holes pattern measurements (VESA) – the distance between the 4 connecting holes, on the back of the TV, should not be larger than what the TV mount support. The MAX VESA pattern, that the TV mount supports appears on the mount specification.

* TV Screen Size – This size is recommended for people who do not know the weight of their TV and the size of the VESA connection holes. The TV mount is also suitable for larger screens than the recommended size if the weight and holes of the screen match those of the mount.

The connection of the mount to the screen is made by 4 screws with millimetric thread (M4/ M6/ M8) that connect to a plate or rails in the mount to 4 matching nuts in the back of the screen in specific standard distances.

Most of the screens and monitors are compliant with the VESA standard (Video Electronics Standards Association). The standard provides specific guidelines for the mounting holes placement and screw size.

The following summarizes VESA standard mounting hole patterns that are used today: 75x75mm / 100x100mm / 100x200mm / 200×100 / 200x200mm / 300x300mm / 400x400mm / 600x400mm / 800x400mm.

Check your owners manual for information about the location of the mounting holes. Check to see if your screen manufacturer states if it is built to the VESA standards. Your manufacturer is the main source of information about

Our TV mounts are designed to fit a large range of screens. If the screen adapters positioning presented in the assembly instruction doesn’t fit your TV, please try one of the following alternative positions.

Fixed or tilt TV mounts:

Motion mounts (2,3 or 4 movements):

The screws provided are suitable for the majority of TVs available. Each screen manufacturer produces different backscreen connection holes depths and patterns (VESA) so it is impossible to fit all of the different types of TVs on the market.

In order to know which screen-connection screws fit your screen, please take the following measurements and purchase the screws in the local hardware store:

1. The depth from the TV back surface to the end of the connection thread (you can measure this by gently inserting wood/ plastic toothpick, marking the point it is getting out from the backscreen and measuring the distance).

2. Diameter and the threading name of the holes on the back of the screen. Carefully insert the supplied screws and check which one fits accurately into the holes on the back of the screen. Measure its diameter or mark it on the assembly instructions in the product.

If the hardware kit included plastic spacers, you don’t need to use them in this case.

Be Careful! Do not insert the screws deeper than the thread depth, to avoid damaging your screen.

The screws provided are suitable for the majority of the TVs. Each screen manufacturer produces different backscreen connection holes sizes and patterns (VESA) so it is impossible to fit all of the different types on the market.

If the screws are too long, you can:

1. Add washers to gap the extra length.

2. Measure the length of the screw and the length reaming outside and purchase the shorter screws at any hardware store near your home.

Please check:

1. Is there a nut inside each tilt mechanism nut holder?

 

2. Have you tightened the screws that go inside the tilt mechanism nut, as shown in the assembly instructions?

3. Screen weight does not exceed the mount maximum carrying weight.

For the ideal mounting height, first determine the eye level when watching TV. For example, the viewing height when seated on your couch would be lower compared to the viewing height when sitting on a high kitchen bar-stool.

The TV should be perpendicular to the eye line of sight. If you want to mount your TV higher, for example in the bedroom, we would advise you to purchase a tilting TV mount.

A Swivel Angle Calculator can be found in each of the full-motion TV mount’s product pages on our website. Using this feature you will be able to calculate the swivel angle of your TV automatically according to its screen size or width.

If you would prefer to calculate the needed TV mount length manually, follow these steps: 1. Measure the width of the TV. 2. Search for a TV mount whose arm is 2″/5 cm longer than half the width of your TV. The extra length of 2″/5 cm should be taken into account due to the fact that the maximum length of the TV mount is calculated from the wall to the TV, while the mount’s swivel axis is located 2″/ 5 cm from the screen.

You can find the length of the mounts’ arm in the specification images in each product page.

There are 2 parameters that affect the hanged screen height:

1. The height difference between the mount wall plate & the backscreen connection holes pattern (VESA). On the assembly instruction of each mount you can find the exact height difference.

 

2. At the majority of screens in the market, the backscreen connection holes pattern (VESA) is not placed at the center of the screen.

Therefore, the above 2 parameters should be combined together, in order to get the exact position of hanging the mount wall plate, in order to have the screen at the desired height.

Barkan Mounts Ltd. is not responsible for the installation or for any damage done by installing its products on any type of wall/ ceiling. For more warranty information: Safety and Warranty Instructions

The supplied screws and bolts are only suitable for installing the mounts on walls and ceilings made of: concrete, standard 10cm/ 4 inch or thicker concrete blocks, wood studs/ joists of minimum thickness of 10cm/ 4 inch. Standard 7cm/ 2.75 inch concrete blocks are suitable for the installation of fixed mounts as well as full motion mounts carrying electrical appliances weighing a maximum of 25kg/ 55 lbs. The hardware supplied by Barkan Mounts is not suitable for installing the mounts on walls and ceilings made of: gypsum board, regular drywall (excluding TV mounts that are specifically made for drywall), light processed blocks, silicate boards/ bricks, a wall that has water damage, weak or very old blocks or wooden panel! If you wish to install the mount on gypsum or light processed blocks please reach out to an authorized installer or appropriate building specialist to perform the installation. It is possible to install a TV mount on reinforced drywall, only on the condition that it is as strong as a concrete block wall or a wood stud wall and only if the TV mount is attached directly to the reinforcements. Barkan Mounts is not able to check whether your specific wall is properly reinforced and thus cannot make recommendations regarding installing a TV mount on such a wall. If you are planning on installing a TV mount on a wall that you are unsure of, it is recommended to first consult a professional.

• Please make sure you are using the Wood-Stud holes, as there are additional holes on the wall plate, for other kinds of walls (Brick, Concrete etc.)

• The minimum width of standard studs is 1.5″. The normal width is 2″.

• The horizontal distance of the two upper holes of the wall plate is 0.8″ and is the standard horizontal distance of all Barkan products.

• This distance provides stability when moving the mount left or right. If the distance was smaller, moving the mount arm left or right would make the mount unstable on the wall.

• This horizontal distance allows you to connect the holes to the studs without splitting the stud, considering that your wall has the standard American studs of 1.5″x 4″ or 2″x4″.

The weight of the TV screen might cause a fully extended mount to tilt downwards slightly, which may impair the viewing experience.

It is for this reason that Barkan TV mounts are intentionally designed with an upwards compensation angle.

The TV mounts that include this upwards compensation angle also allow for rotation, tilting and leveling of the screen to let the viewer set the ideal viewing angle.

We want to emphasize, the mount was purposefully designed this way and the upwards tilt is not in fact a quality failure

In order to compensate for the decline of the TV when it is mounted, the arm close to the TV is tilted upward by 1°. Thus, once the TV is pulled away from the wall and rotated it might lose its leveling. Therefore we designed the 4 arms that connect to the TV as an easy leveling mechanism to allow leveling the TV at any position.

Unfortunately not. Older mounts for CRT TVs can not be converted to fit flat screen TVs. However, we recommend you buy one of our patented, flat / curved TV mounts:

Outdoor installation will expose the mount to humidity and different weather conditions. As a result, the life span of the mount and the TV will shorten significantly. Barkan mounts are planned to be used indoors and do not include an outdoor protection coatings. Also, television manufacturers do not guarantee external use of ordinary TVs. It is possible to install a Barkan mount outdoors but in such a case the warranty will be canceled and TV manufacturer’s guarantee should be checked.

For a small amount of screens in the market, the cable ports are located in places that might be blocked when mounting the TV. For these cases, Barkan has planned several ways to attach the mount to the screen in a way that would not block the cable ports and still be proper and safe.

Feel free to contact us for free consultation.

Because of measurement deviations in the production process, the arms of the mount might be too long or too short, which prevents the TV from getting close to the wall.

The front arms are attached to the plate with 5/16″ / 8 mm bolts. To compensate for the deviations, those bolts should be replaced with 1/4″ / 6 mm bolts.

Please contact us and we will send you the new bolts and assembly instructions free of charge.

We apologize for the inconvenience.

Download assembly instructions for installing the new bolts

The nut housing is meant to hold the nut when assembling the mount, but the assembly can be done safely without the nut-housing. In this case, the nut should be held by hand to prevent it from moving and the screw should be screwed according to the assembly instructions. Similarly to the washer under the screw’s head, we recommend (optional) adding a washer (not included in the package) between the nut and the tilt slot, to increase the contact area.

Some of the screens have an unusual backscreen connection hole pattern, so the horizontal distance between them is 200mm and the vertical distance is 300mm. This special pattern requires a special positioning of the screen plate. Here are a few installation options:

For the OLED TV models of LG, the VESA holes (backscreen connection holes) are sometimes in different distances than the standard and are also located on the bottom of the back of the screen. Therefore, when mounting our 2, 3 & 4 movement mounts in the “normal” positioning makes the backscreen adapters to be seen under the TV. To overcome this problem, the backscreen adapters should be connected to the back of the screen in a “lying H” shape, as seen in the diagram:

In this positioning, the 2 bottom backscreen adapters are slightly tilting downwards, to prevent them from blocking the cable outputs. This positioning is stable and safe just like the “normal” positioning.

For the 77 inch OLED TV, any of our TV mounts with VESA pattern up to 600x400mm will work.

The mount can be installed on a horizontal ceiling or a ceiling with a 5 degree slope. In order to install the mount on a slope bigger than 5 degrees, the following options can be performed: 1. Connecting a horizontal adaptor to the ceiling, so the adaptor will create a horizontal surface for the mount. 2. Using spacers to bring the ceiling plate of the mount to a horizontal position. In this case, longer screws are required. The product’s warranty does not apply when installing it according to these 2 options. Warranty applies only when installing the mount according to its assembly instructions.

In case the studs are 24 inch apart, the installation would be almost similar to installing the mount on a corner, so the 2 horizontal bars of the wall plate would be disconnected. Now that there are 2 separate wall plates, they will each be connected to a different stud, 24 inch apart. The rest of the installation will be according to the assembly instructions.

For 24 inch-apart studs installation, the minimum distance of the TV from the wall is 8.9″/ 22.7cm:

and the maximum distance of the TV from the wall is 26.1″/ 66.3cm:

No. The structure of the wall plate does not enable a reverse installation in which the arms are connected to the left side of the wall plate. In order to ensure a correct and safe installation according to the assembly instructions and warranty, please make sure the arms are connected to the right side of the wall plate so that the cable management tunnel is connected to the bottom of the arm, according to the picture below. A reverse installation of the mount is not safe and cancels the product warranty.

A number of our TV mounts include a drilling template. Using the template to mark the drilling points on the wall will help with the installation and prevent mistakes from being made. The drilling template should be used according to the assembly instructions. The following are examples of drilling templates:

VESA center – This point represents the center of the backscreen connection hole pattern in relation to the drilling points.

Level – For these points, make sure that the template is leveled on the wall so that the TV mount will be exactly parallel to the floor.

Drill – The points marked with this icon are the drilling points for installation on all types of walls.

Block and concrete walls – The points marked with this icon are the drilling points for installation on block or concrete walls only.

Wood-stud drywalls – The points marked with this icon are the drilling points for installation on drywall with wooden studs only.

Yes, our 2 modular TV mounts (fixed and tilt) allow for installation of a TV with connection holes that are over 600mm horizontally and up to 400mm vertically.The installation is made possible by extending the mount’s existing wall plate by adding to it a wall plate from an additional mount. In order to use this solution to extend the wall plate you will need to purchase 2 products – The first is the desired TV mount (either fixed or tilt) and the second is an additional fixed mount.

Once you have purchased the 2 items, the installation should be completed according to the mount’s assembly instructions and in accordance with the following instructions as well: download